Crises can strike any company at any time. During these uncertain times crisis can come in many forms. Crisis Management is not only used in aspects such as product recalls and allegations of misconduct, but in our own experience, an unexpected shooting at an IHOP in Carson City, Nevada. What many employers may not know is that their broker or insurance company may not have Crisis Management as part of their insurance policy, which for many, can be quite devastating.
Having a proper team in place with an extensive group of experienced professionals such as grief counselors, investigators, insurance adjusters, attorneys and public relations experts can be critical in the time of a crisis.
There are three definitions of crisis: (a) a threat to the organization, (b) the element of surprise, and (c) a short decision time. The process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public is critical. Are you protected?
Please read the article located under “case studies” to find out how Crisis Management helped assist our clients in their time of need.